Insurance Builds Document Management System for Policies and Procedures
To meet the requirements for HIPAA certification, an insurance company created a policy manual and detailed procedure documents that were centrally controlled and stored.
ProjectLead designed a document management system that controlled all policies, procedures and forms associated with HIPAA privacy.
ProjectLead assisted in the development of a company policy manual related to HIPAA.
ProjectLead trained department personnel in documenting their procedures and working within the document management system.
RESULTS
Consistency
Written policies and procedures help build a level of consistency across operations.
Accountability
Controlled documentation ensures everyone is working within the system rather than outside of it.
Control
Controlled documentation ensures the latest versions of documents and forms are being used.
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