Insurance Claims Scores Solutions for New Imaging System
An insurance company needed to upgrade it's legacy imaging system to take advantage of much-needed new features while reducing costly maintenance expenses. A rigorous RFP process, including live demonstrations by software vendors, was scored by the evaluation team to determine the overall best fit for their organization.
ProjectLead created an evaluation and selection process and presented it to executive management for approval.
ProjectLead developed and administered the scoring system for RFP responses.
ProjectLead developed and administered the scoring system for vendor onsite demos.
RESULTS
Fact-based Evaluation
Scoring enabled team members to compare solutions against one another.
Cross-Functional Participation
Getting everyone's input on score sheets ensured each department had a voice in the solution.
Vendor Accountability
Scoring required vendors to be very specific in answering team members' specific questions.
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